Projects
Salesforce CRM Implementation for Retail Business
Implemented a custom Salesforce CRM solution for a leading retail company to manage customer relationships, streamline sales processes, and enhance marketing automation, resulting in a 30% increase in customer engagement and sales.
Pega BPM Automation for Healthcare Provider
Developed a comprehensive Pega BPM solution for a healthcare provider to automate patient scheduling, billing, and claims processing. This reduced manual errors by 40% and improved operational efficiency.
Cloud Migration for Financial Services
Led the migration of legacy systems to a secure cloud infrastructure for a financial services firm, ensuring data security and scalability. The migration enabled seamless access to financial data, improved compliance, and lowered operational costs.
Mobile App Development for E-commerce Platform
Built a fully integrated mobile app for an e-commerce platform, allowing customers to shop seamlessly, track orders, and engage with personalized promotions. The app contributed to a 25% increase in user retention and sales.
Salesforce-Pega Integration for Telecom Company
Integrated Salesforce and Pega systems for a telecom provider, enabling end-to-end automation of customer service, billing, and support. This integration reduced response times by 50% and improved overall customer satisfaction.
Business Process Automation for Manufacturing Firm
Designed and implemented a business process automation solution using Pega for a manufacturing company, automating supply chain management, inventory tracking, and order fulfillment, leading to a 35% reduction in processing time.